Google Apps Technical Transition Guide For Business, Educ Bedienungsanleitung PDF herunterladen (Seite 3)

Contents 3

Contents

Introduction.......................................................................................................... 7

Who is this guide for? ............................................................................................ 7

What does this guide cover? ................................................................................. 7

Should I work with a Google Apps partner? .......................................................... 8

Additional resources and support .......................................................................... 8

Provide feedback for this guide ............................................................................. 8

Disclaimer for third-party product configurations ................................................... 8

Chapter 1: Transition Overview ......................................................................... 9

Transitioning a company of 250+ employees ........................................................ 9

The Core IT phase ........................................................................................ 10

The Early Adopters phase............................................................................. 10

The Global Go Live phase ............................................................................ 10

Recommended order of tasks per phase ...................................................... 11

Transitioning a company of fewer than 250 employees ...................................... 15

Week 1 .......................................................................................................... 16

Week 2 .......................................................................................................... 16

Week 3 .......................................................................................................... 17

Week 4 .......................................................................................................... 17

Chapter 2: Change Management...................................................................... 21

Core IT................................................................................................................. 21

Designate a change management coordinator ............................................. 21

Educate employees about your Google Apps transition ............................... 21

Identify change impacts ................................................................................ 22

Determine a web browser policy ................................................................... 22

Select your early adopters ............................................................................ 23

Early Adopters ..................................................................................................... 23

Decide on a go-live date and inform your employees ................................... 23

Plan your go-live help desk operations ......................................................... 24

Continue educating employees about your transition ................................... 24

Global Go Live..................................................................................................... 24

Run your go-live help desk............................................................................ 24

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Google Apps Technical Transition Guide For Business, Educ Bedienungsanleitung Seite 3