Change Management Guide 55
Phase 1: Core IT
What do you leave with?
As you complete the Core IT phase you should have:
• A summary of your user community including a detailed list of the
user groups that make up your organization
• A list of key company-wide impacts resulting from the move to
Google Apps
• A list of the people who will create a peer-to-peer network of support
for your user community or Google Guides program
• An internal marketing plan that includes:
Elevator pitch
Creative concept
Marketing channels
Overall timeline of activities
• A communications plan identifying each message or event needed for
your Google Apps deployment
• A user community that has been informed about the company’s
switch to Google Apps
• Core IT users who have been informed about the deployment and
key migration activities, and are trained on Google Apps
• A training site, training resources, and complete training curriculum
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